FAQ

88fubo FAQ — Answers for Malaysian Players

This page gathers the most frequently asked questions by 88fubo players in Malaysia — covering sports betting, account management, withdrawals, the VIP programme and self-control tools. Check the answers below before contacting our support.

25 questions organised by category
Malay & English
24/7 live support

Why Check Here

Everything You Need to Know

We organise answers by topic so you can quickly find the information you are looking for.

Fast Withdrawals

Funds are processed within 1 hour, including withdrawals via Touch 'n Go eWallet, DuitNow and FPX.

Secure Account

Every 88fubo account is protected with SSL encryption and optional two-factor authentication.

24/7 Support

Our support team is ready to assist in Bahasa Melayu and English via live chat and email.

Welcome Bonus

First deposit bonus of up to 120% or a maximum of RM300, with a 15x wagering requirement on the bonus amount.

Tiered VIP Programme

Five VIP tiers — Bronze to Diamond — with weekly cashback that increases with each tier.

Responsible Gambling

88fubo provides self-control tools and support for players who need assistance.

Category 1

Football & Sports Betting

Malay odds are based on a positive or negative value relative to RM1 — a positive value means net profit, while a negative value means the amount you need to stake to win RM1. Decimal odds represent the total return including the stake, for example odds of 2.50 means you get back RM2.50 for every RM1 staked. At 88fubo, you can choose the odds format that suits your preference.

Yes. 88fubo offers betting markets for badminton, including international-level matches such as the BWF World Championships and the Thomas & Uber Cup. You can choose from match winner bets, set handicaps, and live betting while a match is in progress for a more engaging experience.

Yes, both are available on the 88fubo platform. Malaysia Super League and the English Premier League (EPL) are among the leagues covered in our sports section. You can view match schedules, handicap markets, total goals and mix parlay options across both leagues.

Live betting or live betting lets you place bets while a match is in progress. Odds are updated in real time based on the current state of the match. At 88fubo, the Live Betting section displays the latest odds and you need to ensure your account balance is sufficient before each bet is placed.

Mix parlay combines two or more betting selections into a single ticket. All selections must win for you to receive a payout — but the odds are multiplied together, making the potential return much higher. At 88fubo, select matches from any league, add them to the bet slip and the system will automatically calculate the combined odds before you confirm your bet.
Category 2

Account Questions

On the 88fubo Login page, click the "Forgot password?" link below the login form. Enter your registered email or mobile number, and a link or verification code will be sent to you. Follow the steps provided to set a new password. If you are still having trouble, contact our 24/7 live chat support.

Yes. If you want to permanently close your account, contact the 88fubo support team via live chat or email. Before the closure is processed, any remaining balance in the account must be withdrawn first. The closure process is usually completed after a brief identity verification.

A username may only contain letters and numbers, typically between 6 and 16 characters. A password must be at least 8 characters and combine uppercase letters, lowercase letters and numbers for better security. Avoid using easily guessable personal information such as your date of birth as your 88fubo password.

No. 88fubo policy allows only one account per player. Holding multiple accounts may result in all accounts involved being suspended and bonuses cancelled. If you suspect your account has been duplicated or compromised, contact support immediately for the appropriate action.

This is an automatic 88fubo security measure to protect your account from unauthorised login attempts. After several consecutive failed attempts, the system will temporarily lock the account. You can unlock it through the password reset process or by contacting our customer support for direct assistance.
Category 3

Withdrawals

No. Winnings from the 88fubo first deposit bonus are subject to a 15x wagering requirement on the bonus amount before they can be withdrawn. For example, if you receive a bonus of RM120, you must place bets totalling RM1,800 (RM120 × 15) first. Your original deposit balance can be withdrawn at any time without additional conditions.

88fubo processes withdrawals within 1 hour. This applies to all available withdrawal methods, including Touch 'n Go eWallet, DuitNow, FPX (online banking) and cryptocurrencies such as USDT, BTC and ETH. If your withdrawal exceeds this timeframe, please contact our 24/7 support with your transaction ID for a check.

The minimum withdrawal amount at 88fubo is RM50, applicable to all methods — including Touch 'n Go eWallet, DuitNow, FPX and crypto. Make sure your balance is sufficient before submitting a withdrawal request to avoid it being rejected by the system.

If a withdrawal has been pending for more than 1 hour, check the "Transaction History" section in your account to view the latest status. If it is still waiting, contact 88fubo live chat support and provide your withdrawal request ID. Our team will review the status and give you an update promptly.

Yes. 88fubo processes withdrawals throughout the week including Saturday, Sunday and public holidays. Our payment system operates every day, so you do not need to wait for a working day to receive your funds. However, the final transfer time may vary slightly depending on the processing hours of your bank or e-wallet provider.
Category 4

VIP Programme & Cashback

88fubo VIP members enjoy weekly cashback that increases with tier level, access to exclusive promotions, priority withdrawal processing and more personalised support. The higher your VIP tier, the more benefits you receive — all designed to reward our active players.

Weekly cashback at 88fubo is calculated based on your current VIP tier and net betting activity throughout the week. It is automatically credited to your account at the start of the following week. The cashback percentage depends on your tier — the higher your tier, the greater the percentage you receive.

The 88fubo VIP programme has 5 tiers with weekly cashback as follows:
  • 🥉 Bronze — up to 0.2% weekly cashback
  • 🥈 Silver — up to 0.4% weekly cashback
  • 🥇 Gold — up to 0.6% weekly cashback
  • 💠 Platinum — up to 0.8% weekly cashback
  • 💎 Diamond — up to 1.0% weekly cashback

VIP tier upgrades at 88fubo happen automatically when your betting activity reaches the set threshold. Keep betting actively across sports, slots and live casino to progress faster. The system will recognise your activity and update your tier on its own — no manual application is needed.

VIP tiers are designed to reward players who remain active on the 88fubo platform. Extended periods of inactivity may affect your tier standing. To stay at your current tier or move up, keep your betting activity consistent. Contact our support if you have specific questions about your VIP tier status.
Category 5

Limits & Self-Control

If you feel that gambling is starting to have a negative impact on your life, finances or relationships, contact 88fubo support via 24/7 live chat to request limits or self-exclusion. You can also find more information on responsible gambling resources on our Responsible Gambling page.

Early signs include: gambling with money you cannot afford to lose, thinking about gambling frequently, trying to recover losses by continuing to gamble, neglecting work or family responsibilities, and being dishonest about how much time or money is spent on gambling. If you or someone around you shows these signs, seek help immediately.

The minimum age to register and play at 88fubo is 21 years old. This is in line with the responsible gambling regulations we follow. During the registration process, age verification may be required. Any account found to be owned by an underage individual will be terminated immediately and the balance will be frozen.

Yes. 88fubo provides self-control tools that allow you to set deposit limits according to your needs. Contact our live chat support team to activate a daily or weekly deposit limit. Once set, the limit takes effect immediately and can only be changed after a set review period to help you stay in control.

Self-exclusion allows you to request that your account be blocked for a specific period or permanently. This is an important tool for players who feel they need to take a break. To apply, contact 88fubo support via live chat or email and state the exclusion period you want. During this period, you will not be able to access your account, make deposits or place bets.

Need Further Help?

Still Have Questions? Contact Our Team

The 88fubo support team is ready to assist you in Bahasa Melayu and English every day, around the clock — via live chat directly within the platform or by email.

24/7 Live Chat within the platform
Bahasa Melayu & English